FAQs

A: Basic- Receive 25 letters over the course of a year! Your first letter will arrive shortly after you order, followed by a new letter every two weeks. Each one draws you deeper into the story and strengthens your connection with the character.

Premium- In addition to the letters, each envelope includes additional items such as drawings, cards, stickers, or interactive “clues” that make the experience even more immersive and personal.

A: There are 25 letters per story. The first letter is sent right away; then 2 letters per month for the duration of a year. 

A: The stories are designed to be a year long subscription. When the story ends, your subscription does not automatically renew. If you chose monthly billing, you will be billed each month for 12 months only. After the 12 months, if you wish to continue your subscription, you will need to go to our website and chose another story.